Games, Videos & Radio

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Having trouble playing games, listening to Nick Jr. Radio, or watching videos online? Here's help.


Nick Jr. Playtime Games

Why can't I get the game to load?

To play the games in our Playtime area, you'll need the latest version of Macromedia Flash. If you don't have it, you can download the free Flash plug-in here. Some games may require the Shockwave plug-in, which you can download free here.


I keep getting an error message saying that I need to download Flash again. What should I do?

The version of Flash that you have downloaded may not be the latest one available. Download a new one here.


Why is the game taking so long to load?

Most of our games have file sizes ranging from 500K to 1.5 MB. Depending on your Internet connection, games can take several minutes to load. For information about high-speed access, please contact your local Internet-service provider.


Why does the Games page look funny on my computer?

Please see Technical Issues for more information on hardware, software, and browser requirements.


I can't find a specific game. Where can I look?

If you are on the main Games page of Playtime, click on "All Games" in the lower right-hand corner of the screen for a complete list of games.


I'm still having trouble, what should I do?

If you are still having trouble, you can send us an e-mail.


Nick Jr. Arcade Games

I bought and downloaded an Arcade game, but I've changed computers since. Can I download the game again? What if I've lost the codes or I've lost files?

Please visit the Help page for the Nick Jr. Arcade.


I've lost the original game file or the game codes. What should I do?

Please visit the Help page for the Nick Jr. Arcade.


Nick Jr. Video

I'm having trouble viewing videos, nothing plays.

In order to watch video on our site you'll need Windows Media 9 (for Windows) or QuickTime 6.1 (for Macintosh):

Click here for Windows Media 9
Click here for QuickTime


Nick Jr. Radio

I can't find Nick Jr. radio. Where is it on the site?

Nick Jr. Radio is located in our Nick Jr. Playtime area. To get to Playtime, please click on Nick Jr. Playtime. Look at the left-hand side of our homepage, where Dora, Blue and your child's other favorites appear. Once in Playtime, click on the red radio icon in the upper right hand corner.