I have a question about one of your sweepstakes. Where can I find the answer?
For answers to questions about sweepstakes, please refer to the Sweepstakes Official Rules first. If you can't find the answer there, you can send us an e-mail.
I'm trying to enter one of your contests, but I'm having trouble getting through on your 800 number. What can I do?
Because Nickelodeon is now seen in over 80 million homes, whenever we have an on-air promotion, thousands of callers try to get through to us at the same time, which can lead to a busy signal. Also, anyone calling after a prize has been fulfilled during such an on-air promotion will get a busy signal or other recording. We conduct many promotions off-air and on-air so all of our viewers can have the opportunity to win prizes.
I saw a commercial on Nick Jr. that I don't think is appropriate for preschoolers. What happened?
The advertisements that appear on Nickelodeon must adhere to strict guidelines, but there are occasions when something inappropriate slips by, either on a national or local cable level.
Nickelodeon wants to know about these errors so that the source and the reason why this commercial was scheduled can be determined. We would like to encourage you to contact Nickelodeon in one of three ways:
Write to Nickelodeon Viewer Services 1515 Broadway New York, NY 10036 Or call 212-258-7579.
Please include the following information: Your name
Your complete address
Daytime telephone number
Cable/satellite operator
The exact time and day you saw the commercial
A brief description of the commercial
I bought a DVD or other Nickelodeon item that has since broken. Whom should I contact about it?
We advise our consumers to return such merchandise to the point of purchase. If a merchant cannot resolve your issue with a DVD, please contact Paramount at: 323-956-5711 or write to:
Paramount Studios 5555 Melrose Avenue Hollywood, CA 90038
At this date, there are no official fan clubs for Nick Jr. shows, but you can write to Dora, Diego, Kai-lan or any other of your children's Nick Jr. friends c/o:
Nickelodeon Attn: Viewer Services 1515 Broadway New York, NY 10036.
Nickelodeon does not make copies of shows available to the public. However, you may contact Nickelodeon Viewer Services for information regarding episode re-air dates and times at 212-258-7579.
Depending on what shows we have available, we sometimes provide copies of shows on a first-come, first-serve basis to teachers and learning institutions. Request a copy of a show by submitting a fax to 212-846-1530. Your request must be on your school's official letterhead.
How can I attend a taping of a live Nickelodeon show?
Production schedules change frequently, sometimes daily, so we suggest you call our facility, Nick on Sunset (California), two weeks before your family's visit to find out about the show schedules. You can reach the Nick on Sunset at 323-468-5050.
I have an idea for a show. Whom can I contact about it?
If you have a programming idea, you must have a licensed agent or attorney contact Nickelodeon Development in writing at:
Nickelodeon 1515 Broadway New York, New York 10036 to request a "Submission Release" form. The proposal must be accompanied by the signed submission release for review. If not, the proposal will not be considered.
How can I get my child (or me!) on a Nickelodeon show? Do you have open calls or hold auditions?
Nickelodeon generally solicits talents through licensed talent agencies. Nickelodeon can not recommend or refer you to an agency, but if you find one that is right for you and your child, let them know what your interests are. Talent agencies are regularly alerted to open calls and auditions through industry publications and alert systems.
How can I get Nickelodeon Games & Sports (GAS), Noggin/The N and Nicktoons in my cable package?
GAS, Noggin/The N, and Nicktoons are digital channels that may be offered to you through digital packages within your cable system, or they may be available through Direct TV or Dish Network. To find out how to receive them, contact your cable or satellite provider.
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